FAQ
A series of Frequently Asked Questions regarding the ITSM project
Glossary
Get to know your ITSM lingo with this glossary of terms.
Security and Training
Information about myIT security roles and links to ITSM training can be found here.
Policy
All UFIT policies concerning ITSM and its implementation can be found here.
Documentation
Manuals, user guides, and any relevant documentation for the ITSM project can be found here.
myIT Enhancements
myIT product improvements, customer feature requests, and platform enhancements are listed here.
myRequest Enhancements
myRequest product improvements, customer feature requests, and platform enhancements are listed here.
myIT Known Errors
myIT Known Errors and workarounds, if available can be found here.. The ITSM team is actively working with the myIT vendor on resolution.