Change & Configuration Working Group

  • Sheard Goodwin – Change Process Owner
  • David Huelsman – Configuration Process Owner
  • Jameson Johnston – Academic Technology
  • Jim Hranicky – Information Security
  • Robert Freeman (Change) – Enterprise Systems
  • Adam Bellaire (Configuration) – Enterprise Systems
  • John Bevis & Mark Brumm– Infrastructure and Communications Technology
  • Dan Miller  (Change) – Infrastructure and Communications Technology
  • Keith Monroe  (Configuration) – Infrastructure and Communications Technology
  • Jon Akers – Research Computing
  • Cat Smith – Technology Support Services

Strategic Communications Workgroup

  • Angie Brown – Strategic Communications Workgroup Owner (Through 2016)
  • Kyle Cook – HR Training & Development
  • Tracy Gale – UFIT Communications
  • Brian Cashen – Academic Technology / Business Integration Process Owner
  • Harry Monkhorst – HR Communications
  • Brad Spatz – Enterprise Systems (Through 2016)
  • Bobby Wachs – Enterprise Systems / Service Desk Process Owner (Through 2016)
  • Mark Robinson – Law IT
  • Ayola Singh-Kreitz – ITSM Delivery Manager

Major Incident Owners

  • Shane Massey – Incident Process Owner
  • Richard Lowery – Academic Technology
  • Doug Johnson – Academic Technology
  • Karen Adamson – Enterprise Systems
  • David Burdette – Infrastructure Communications and Technology
  • Iain Moffat – Infrastructure Communications and Technology
  • Todd Williams – Infrastructure Communications and Technology
  • Tim McCarthy – Infrastructure Communications and Technology
  • Sheard Goodwin – Infrastructure Communications and Technology
  • Dan Miller – Infrastructure Communications and Technology
  • Ayola Singh-Kreitz – ITSM Delivery Manager

Service Desk Working Group

  • Bobby Wachs – Service Desk Process Owner (Through 2016)
  • Marie Willey – Business Center
  • JoLaine Jones-Pokorney – Academic Technology
  • Zep Augustine – Information Security
  • Tom Cassarly – Enterprise Systems (Through 2016)
  • Melissa Gritz – Infrastructure Communications and Technology
  • John Madey – Infrastructure Communications and Technology
  • Catherine Karow – Research Computing
  • Elwood Aust – Technology Support Services

Incident Process Workgroup

  • Jessica Darby – Original Incident Process Owner
  • Rodger Hendricks – Academic Technology
  • Jason Janka – Information Security
  • Tricia Cook – Enterprise Systems
  • Mark Brumm – Infrastructure Communications and Technology
  • Gene Marushkin – Infrastructure Communications and Technology
  • Larry Oshins – Research Computing
  • Vanda Merriman – Technology Support Services